Last Updated: September 2026
At Helmet Gridiron, customer satisfaction is our priority. We want every athlete, team, and football enthusiast to receive equipment that meets their expectations.
1. Return Period
Customers may request a return within:
30 days of delivery
Products must meet all return requirements.
2. Return Requirements
To qualify for a return:
- The helmet or equipment must be unused.
- Products must be in original packaging.
- All accessories must be included.
- The product must be in resalable condition.
- Proof of purchase must be provided.
3. Items That Cannot Be Returned
For safety and hygiene reasons, Helmet Gridiron cannot accept returns for:
- Used football helmets.
- Helmets worn during gameplay.
- Customized or personalized equipment.
- Products damaged through misuse.
4. Defective or Incorrect Orders
If you receive a defective product or incorrect item:
Contact Helmet Gridiron within 7 days of delivery.
Please provide:
- Order number.
- Description of the issue.
- Photos or videos showing the problem.
We will review your request and provide a suitable solution.
5. Refund Process
Once your return is approved and inspected:
- Refunds will be issued to the original payment method.
- Processing times depend on your bank or payment provider.
Original shipping fees may not be refundable unless the return is due to our error.
6. Return Shipping
Customers may be responsible for return shipping costs unless the product was defective, damaged, or incorrectly shipped.
Contact Helmet Gridiron
For return assistance:
Email: contact@helmetgridiron.com